Terms of Service

Effective 12 July 2026

These terms govern your use of the Ingostack website. They are not the contract for our services — that is a separate written agreement. Where the two conflict, the services agreement takes precedence.

Acceptance

By using this site you agree to these terms. If you do not agree, please do not use the site.

This site is not an offer

Prices and descriptions on this site are indicative and may change. Nothing on this site constitutes a binding offer or forms a contract. Scope and price are agreed in writing, per project, before work begins.

The introductory call

Our introductory call is free and carries no obligation on either side. Any views or recommendations we share are given in good faith on limited information. They are not a guarantee of any particular result, and are not legal, financial, or tax advice.

Your responsibilities

Our agents operate using information you provide, including your prices, services, and the rules you set for what the agent may say and do. You are responsible for the accuracy of that information and for approving the agent's permitted behaviour before it goes live.

Ownership

On full payment, you own the code, prompts, configuration, and integrations we build specifically for you, and we will hand them over. We retain ownership of our pre-existing tools, libraries, and general know-how, and grant you a licence to use any of it embedded in your deliverable. Nothing prevents us from providing similar services to other clients.

Fees and payment

Build fees are fixed and agreed before work begins. Managed services are billed monthly in advance. Invoices are payable on the terms set out in your services agreement.

Cancellation

Managed services may be cancelled by either party on notice, as set out in your services agreement, effective at the end of the current billing period. On cancellation, you keep everything we have built for you.

Use of AI

Our agents are built on language models and can make mistakes. We build controls to limit the consequences — including approval steps, restrictions on what an agent may state, and escalation to a human where the agent is uncertain. We do not warrant that an agent will never err, and we do not guarantee any specific commercial outcome.

Disclaimer of warranties

This site and its content are provided "as is", without warranties of any kind, express or implied, to the fullest extent permitted by law.

Limitation of liability

To the fullest extent permitted by law, Ingostack is not liable for any indirect, incidental, or consequential loss arising from your use of this site. Liability in connection with our services is governed by the limits set out in your services agreement.

Third-party links

This site may link to third-party sites. We are not responsible for their content or their practices.

Changes to these terms

We may update these terms from time to time. The effective date above will reflect the most recent version.

Governing law

These terms are governed by the laws of the State of Delaware.

Contact

Ingostack Inc., a Delaware corporation. Questions about these terms: hello@ingostack.com